Challenge
MoMo experienced intermittent slowdowns during peak payment hours (12-1 PM, 6-8 PM) affecting millions of users. Root cause analysis took hours, risking revenue and regulatory compliance for their payment license.
Solution
ICTI deployed Elastic APM with distributed tracing across 200+ microservices, custom SLO dashboards, and proactive alerting. Synthetic monitoring simulates 10,000 transactions/minute 24/7, catching regressions before users notice.
- Elastic APM across 200+ microservices
- Distributed tracing with 5ms granularity
- Custom SLO/SLA dashboards for business KPIs
- Synthetic transaction monitoring — 24/7 simulation