Challenge

VNPT needed centralized visibility across 5,000+ heterogeneous network nodes spanning fiber, 4G, and satellite infrastructure. Manual monitoring created blind spots and slow incident response averaging 45 minutes MTTR.

Solution

ICTI built a unified NOC with Zabbix + Grafana stack, AI-powered anomaly detection, and automated runbooks reducing human intervention. Predictive maintenance algorithms flag hardware degradation 72 hours before failure.

  • Zabbix monitoring 5,000+ nodes with custom dashboards
  • AI anomaly detection reducing false positives by 70%
  • Automated incident response runbooks
  • Predictive failure alerts 72h in advance