Challenge
Medlatec needed to serve patients nationwide post-COVID without requiring hospital visits. Doctors required secure video with patient record access, prescription generation, and insurance processing.
Solution
ICTI built a HIPAA-compliant telemedicine platform with end-to-end encrypted video, AI triage, and integration with Vietnam Health Insurance portal. Supports 500 concurrent calls and digital prescriptions.
- WebRTC encrypted video with screen sharing
- AI symptom checker and auto-scheduling
- Electronic prescription with pharmacy network
- BHYT insurance claim automation